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Privacy Policy

Revised September 1, 2022

 

Introduction

California Pacific Homes, and its subsidiaries and affiliated entities (“CPH” or “Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website calpacifichomes.com (our "Website"), information we may collect through our other business dealings, as well as our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

  • On this Website.
  • On each community specific website.
  • In email, text, and other electronic messages between you and this Website, or a community specific website.
  • Via telephone conversations.
  • For funding and purchasing activities.
  • Through our homebuyer survey.

It does not apply to information collected by:

  • Any third party, including through any application or content (including advertising) that may link to or be accessible from the Website, unless otherwise noted.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it.  If you do not agree with our policies and practices, your choice is not to use our Website.  By accessing or using this Website, you agree to this privacy policy, and our Terms and Conditions of Use of this Website, which can be found here https://www.calpacifichomes.com/about/privacy.php.  This policy may change from time to time (see Changes to our Privacy Policy, located near the end of this privacy policy).  Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Notice to California Residents

Additional privacy policies, specifically developed and maintained for California residents, are found within this Privacy Policy.  The sections within this Privacy Policy relating specifically to California residents is found in the section entitled “Your California Privacy Rights,” found below.

Children Under the Age of 18

Our Website is not intended for children under 18 years of age.  No one under age 18 may provide any information to, or on, the Website.  We do not knowingly collect, sell, share or disclose personal information from children under 18.  If you are under 18, do not use or provide any information on this Website, register on the Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.  If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.  If you believe we might have any information from or about a child under 18, please contact us at privacyofficer@calpacifichomes.com.

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see the section entitled “Your California Privacy Rights,” found below, for more information.

Personal Information We Collect About You on this Website and How We Collect It

We collect several types of personal information (“PI”) from and about users of our Website, including the following information:

  • Identifiers - name, postal address, e-mail address, unique personal identifier, IP address, and online identifier;
  • Personal information categories listed in the California Records statute Cal. Civ. Code § 1798.80(e) - name, address and telephone number;
  • Internet activity information – browsing history, your interaction with the Website.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.
  • From third parties, for example, our website management vendor.

Personal Information We Collect About You Outside of this Website and How We Collect It

We collect several types of personal information separate and apart from this Website - from and about our customers and potential customers, including the following information:

  • Identifiers -  name, postal address, e-mail address, social security number, driver’s license number;
  • Personal information categories listed in the California Records statute Cal. Civ. Code § 1798.80(e) - name, signature, address, social security number, driver’s license, telephone number, financial information, including lender approvals, referral information and prequalification information;
  • Characteristics of protected classifications under California or federal law – gender, marital status, past marital status, age and national origin;
  • Commercial information – records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories, reason for purchase, factors influencing your purchase of a home from CPH;
  • Internet activity – IP address, information about your interaction with the Website;
  • Geolocation data;
  • Professional or employment-related information – employment information, present employer, type of business, occupation, salary and combined gross income; and
  • Sensitive personal information – social security number, driver’s license number, racial or ethnic origin.

We collect this information:

  • Directly from you when you provide it to us;
  • From third-party lead generators, such as VOI, BDX and Zillow;
  • From bank statements, lender approvals, a W-9 for referral payment and preferred lenders;
  • At the time of contract signing through our homebuyer survey;
  • From third parties, for example, our remarketing vendor (for geolocation).

Personal information does not include:

  • Publicly available information from government records.
  • Deidentified or aggregated consumer information.
  • Information excluded from the CCPA's scope, like:
    • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
    • Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.

Length of PI Retention
We retain personal information for as long as needed or permitted in light of the purposes for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include: 

  • The length of time we have an ongoing relationship with you and provide our products and services to you (for example, for as long as you have an account with us or keep using our products and services);
  • Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transaction or communications for a certain period of time before we can delete them); and
  • Whether retention is advisable in light of our legal rights (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, our third-party vendor may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information collected automatically may include personal information.  It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.
  • Identify individual preferences for marketing purposes.

The technologies used for this automatic data collection may include:

  • Cookies, or browser cookies.  A cookie is a small file placed on the hard drive of your computer.  You may refuse to accept browser cookies by activating the appropriate setting on your browser.  However, if you select this setting you may be unable to access certain parts of our Website.  Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Flash Cookies.  Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website.  Flash cookies are not managed by the same browser settings as are used for browser cookies.  For information about managing your privacy and security settings for Flash cookies, see the section entitled Choices About How We Use and Disclose Your Information, found below.
  • Web Beacons.  Pages of our the Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers.  These third parties may use cookies, alone or in conjunction with web beacons or other tracking technologies, to collect information about you when you use our website.  The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services.  They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used.  If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.  For information about how you can opt out of receiving targeted advertising from many providers, see the section entitled Choices About How We Use and Disclose Your Information, found below.

Google Analytics
Our Website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies and similar technologies to collect and store anonymous information about you, which may include the non-personal information described above. You can read information about how Google Analytics may use your data at http://www.google.com/policies/privacy/partners/, Google’s Privacy Policy at http://www.google.com/intl/en/policies/privacy/, and Google Analytics Terms of Use at http://www.google.com/analytics/terms/us.html. Our Website may use certain features of Google Analytics, including:

(a) “Demographics and Interest Reporting” to analyze information regarding the interests and demographics of users of the Website.  We use such non-personal information in the same manner as we use other non-personal information as described in this Privacy Policy.

(b) “Remarketing with Google Analytics” to place ads on other sites directed to people who have visited the Website.

(c) “Google Display Network Impression Reporting” to report how people’s interactions with our ads relate to their visits to the Website.

You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads by changing the ad settings at https://support.google.com/ads/answer/2662856. You also can opt-out from being tracked by Google Analytics in the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser at https://tools.google.com/dlpage/gaoptout/.

Business Purposes for Collection of Your Personal Information

We collect personal information from you for the following business purposes, and use it in the following ways:

  • To present our Website and its contents to you.
  • To fulfill or meet the reason you provided the information.  For example, if you share your name and contact information to request additional information or marketing materials, we will use that personal information to respond to your inquiry.  If you provide your personal information to purchase a home, we will use that information to assist in the sale of the home.  We may also save your information to facilitate warranty requests.
  • To provide you with information, products, or services that you request from us.
  • To place you on interest lists or VIP lists for direct marketing, including e-mail blasts.
  • To verify funding, lending and referral payments.
  • To refer you to a prequalification process.
  • To monitor your behavior, with respect to geolocations.
  • To assign a demographic to an individual once they have made a purchase.
  • To conduct sales and marketing analysis.
  • To determine important factors influencing a customer’s purchase.
  • To fulfill any other purpose for which you provide it.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your personal information or as otherwise set forth in the CCPA.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of CPH's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by CPH about our Website users is among the assets transferred.

CPH will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice. 

CPH’s Notice at Collection can be found at www.calpacifichomes.com/about/notice-at-collection.php

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To our outside marketing consultant.
  • To our outside lending and escrow/title companies.
  • To our outside option vendors.
  • To other outside contractors, service providers, and third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of CPH’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by CPH about our Website users is among the assets transferred.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our Terms and Conditions of Use of this Website https://www.calpacifichomes.com/about/terms-of-use and other agreements.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of CPH, our customers, or others.  This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Sharing Personal Information

CPH may disclose your personal information to a third party for a business purpose.  When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

We share your personal information with the following categories of third parties:

  • Service providers.
  • Outside marketing consultant.
  • Lenders and escrow/title companies.
  • Third party option vendors.

Business Purposes for Disclosure of Personal Information

In the preceding twelve (12) months, CPH has disclosed the following categories of personal information for a business purpose:

  • Identifiers -  name, social security number, driver’s license number and postal address;
  • Personal information categories listed in the California Records statute Cal. Civ. Code § 1798.80(e) - name, address, telephone number, and financial information, including lender approvals, referral information and prequalification information;
  • Characteristics of protected classifications under California or federal law – gender, marital status, past marital status and age;
  • Commercial information – records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories, reason for purchase, factors influencing your purchase of a home from CPH;
  • Professional or employment-related information – employment information, present employer, type of business, occupation, salary and combined gross income.

Business Purposes for Sharing of Your Personal Information

We have shared personal information from you for the following business purposes:

  • To present our Website and its contents to you.
  • To fulfill or meet the reason you provided the information.  For example, if you provide your personal information to purchase a home, we will share that information to assist in the sale of the home.  We may also share your information to facilitate warranty requests.
  • To provide you with information, products, or services that you request from us.
  • To place you on interest lists or VIP lists for direct marketing, including e-mail blasts.
  • To verify funding, lending and referral payments.
  • To refer you to a prequalification process.
  • To conduct sales and marketing analysis.
  • To determine important factors influencing a customer’s purchase.
  • To fulfill any other purpose for which you provide it.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us.  We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising.  You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.  To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website.  If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Disclosure of Your Information for Third-Party Advertising.  If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box located on the form on which we collect your data.  You can also always opt-out by sending us an email with your request to privacyofficer@calpacifichomes.com
  • Promotional Offers from the Company.  If you do not wish to have your contact information used by the Company to promote our own or third parties' products or services, you can opt-out by checking the relevant box located on the form on which we collect your data or by sending us an email stating your request to privacyofficer@calpacifichomes.com.  If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.  This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.

We do not control third parties' collection or use of your information to serve interest-based advertising.  However these third parties may provide you with ways to choose not to have your information collected or used in this way.  You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

California residents may have additional personal information rights and choices.  Please see Your California Privacy Rights, found below, for more information.

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information.  To learn more about your California privacy rights, see the following portions of this privacy policy.

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.  To make such a request, please send an email to privacyofficer@calpacifichomes.com or write us at: California Pacific Homes, Attn: Privacy Officer, 5251 California Avenue, Suite 250, Irvine California 92617.

This privacy notice for California residents supplements the information contained in the previous portions of this privacy policy and applies solely to all visitors, users, and others who reside in the State of California ("consumers" or "you").  We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA), along with any amendments and regulations thereto, and any terms defined in the CCPA have the same meaning when used in this notice.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their   personal information.  This section describes your CCPA rights and explains how to exercise those rights.

Disclosure of Personal Information We Collect About You. You have the right to know:

• The categories of personal information we have collected about you, including sensitive personal information;

• The categories of sources from which the personal information is collected;

• Our business or commercial purpose for collecting, selling, or sharing personal information;

• The categories of third parties with whom we share personal information, if any; and

• The specific pieces of personal information we have collected about you.

Please note that we are not required to:

• Retain any personal information about you if, in the ordinary course of business, that information about you is not retained;

• Reidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered personal information; or

• Provide the personal information to you more than twice in a 12-month period.

We do not knowingly collect, use, share or disclose personal information from children under the age of 18.

Disclosure of Personal Information Sold, Shared, or Disclosed for a Business Purpose. In connection with any personal information we may sell, share, or disclose to a third party for a business purpose, you have the right to know:

• The categories of personal information about you that we have sold or shared and the categories of third parties to whom the personal information was sold or shared; and

• The categories of personal information that we have disclosed about you for a business purpose and the categories of persons to whom the personal information was disclosed for a business purpose.

Right to Opt-Out of the Sale or Sharing of Personal Information. You have the right to opt-out of the sale or sharing of your personal information.

You have the right to direct us to not sell or share your personal information at any time (the "right to opt-out").  To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by visiting the following Internet Web page link:

https://www.calpacifichomes.com/consumer-rights-request/

You do not need to create an account with us to exercise your opt-out rights.  We will only use personal information provided in an opt-out request to review and comply with the request.

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales.  However, you may change your mind and opt back in to personal information sales at any time by e-mailing us at privacyofficer@calpacifichomes.com.

Right to Limit Use and Disclosure of Sensitive Personal Information. You have the right to opt-out of the use and disclosure of your sensitive personal information for anything other than supplying requested goods or services.

You have the right to direct to limit the use and disclosure of your sensitive personal information at any time (the "right to opt-out").  To exercise the right to limit the use and disclosure, you (or your authorized representative) may submit a request to us by visiting the following Internet Web page link:

https://www.calpacifichomes.com/consumer-rights-request/

You do not need to create an account with us to exercise your limit use and disclosure rights.  We will only use personal information provided in a limit use request to review and comply with the request.

Please note that CPH can use sensitive personal information for the following purposes, and you do not have the right to limit the use and disclosure of sensitive personal information being used in the following ways:

  1. To perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services. 
  2. To detect security incidents that compromise the availability, authenticity, integrity, and confidentiality of stored or transmitted personal information, provided that the use of the consumer’s personal information is reasonably necessary and proportionate for this purpose. 
  3. To resist malicious, deceptive, fraudulent, or illegal actions directed at the business and to prosecute those responsible for those actions, provided that the use of the consumer’s personal information is reasonably necessary and proportionate for this purpose.
  4. To ensure the physical safety of natural persons, provided that the use of the consumer’s personal information is reasonably necessary and proportionate for this purpose. 
  5. For short-term, transient use, including, but not limited to, nonpersonalized advertising shown as part of a consumer’s current interaction with the business, provided that the personal information is not disclosed to another third party and is not used to build a profile about the consumer or otherwise alter the consumer’s experience outside the current interaction with the business. 
  6. To perform services on behalf of the business, such as maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services on behalf of the business.
  7. To verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by the business, and to improve, upgrade, or enhance the service or device that is owned, manufactured by, manufactured for, or controlled by the business.

Right to Deletion. Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

•     Delete your personal information from our records;

•     Direct any service providers to delete your personal information from their records;      and

  • Direct third parties to whom the business has sold or shared your personal information to delete your personal information unless this proves impossible or involves disproportionate effort.

          Please note that we may not delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

• Debug to identify and repair errors that impair existing intended functionality;

• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;

• Comply with the California Electronic Communications Privacy Act;

• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

• Enable solely internal uses that are reasonably aligned with your expectations based on the your relationship with us;

• Comply with an existing legal obligation; or

• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Right to Correction. You have the right to request correction of inaccurate personal information maintained by us about you. Upon receipt of a verifiable request from you, we will use commercially reasonable efforts to correct the inaccurate personal information.

Protection Against Discrimination. You have the right to not be discriminated against by us because you exercised any of your rights under the CCPA and CPRA. This means we cannot, among other things:

• Deny goods or services to you;

• Charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;

• Provide a different level or quality of goods or services to you; or

• Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels.  Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects.

How to Exercise Your Rights.

If you would like to exercise any of your rights as described in this Privacy Policy, please do so by one (or more) of the following methods:

Please note that you may only make a data access or data portability disclosure request twice within a 12-month period.

If you choose to contact us directly, you will need to provide us with:

  • Enough information to identify you (e.g., your full name, address and customer or matter reference number)); and
  • A description of what right you want to exercise and the information to which your request relates.

We are not obligated to make a data access, correction, deletion or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information or is someone authorized to act on such person’s behalf.

Any personal information we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.  The verification we may request will reflect personal information that you have previously provided to us.

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.

You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period.  These requests are free, though we reserve the right to implement a reasonable fee for excessive or complex requests you may submit.  The verifiable consumer request must:

•    Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.

•    Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

Before responding to a request by you, we will ask you to verify your identity using personal information you have previously provided to us, in order to protect your privacy.  The manner in which we do so will vary on how you make a request and what is being requested.  For example, if you submit an inquiry via email, we will respond with an email requesting verification. Otherwise, we may ask you verbally if you make this request over the phone (or in person). We may not be able to oblige all requests, as we are prohibited from disclosing some information.

In the event that you are using an authorized agent to request a disclosure, correction or the deletion of your information, please note that the agent must be registered with the California Secretary of State, and we may ask you to send us a signed letter, including your name, email, your agent's name, and your agent's email, authorizing your agent.  We may then ask you to verify your identity with us by email before responding to a request by your agent. Alternatively, you may directly confirm with us that the agent is authorized to submit the request.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Response Timing and Format

We endeavor to respond to a verifiable consumer request for access, correction or deletion within forty-five (45) days of its receipt, and a verifiable opt-out or limit use request within fifteen (15) days from receipt.  If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt, or after January 1, 2022 – as directed by you. The response we provide will also explain the reasons we cannot comply with a request, if applicable.  For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded.  If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Personal Information Sales Opt-Out and Opt-In Rights for Younger Consumers

If you are 16 years of age or older, you have the right to opt-out and direct us to not sell your personal information at any time.  We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age.  Consumers who opt-in to personal information sales may opt-out of future sales at any time.

Contact Information

If you have any questions or comments about this notice, the ways in which CPH collects and uses your information described herein, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

 

Phone: 844.976.9229

Website: www.calpacifichomes.com

Email: privacyofficer@calpacifichomes.com

Postal Address:

California Pacific Homes

Attn: Privacy Officer

5251 California Avenue, Suite 250

Irvine California 92617

 

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.  All information you provide to us is stored on our secure servers behind firewalls.

The safety and security of your information also depends on you.  Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential.  We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website.  Any transmission of personal information is at your own risk.  We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

CPH reserves the right to amend this privacy notice at our discretion and at any time.

It is our policy to post any changes we make to our privacy policy on this page.  If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page.  The date the privacy policy was last revised is identified at the top of the privacy policy.  You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.  Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

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